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Employee Remote Work Resources

Trilian User Guide

To request an invite to Trillian For ICBHS, or to be added to any Group Chats, please ask your supervisor to contact:

Maria Garfias

mariagarfias@co.imperial.ca.us

How to Block Caller ID

If calling clients or the public from your personal phone, this prevents your number from being exposed.

  1. Dial *67
  2. Dial the phone number you want to call.
  3. Tap the call button.

This method works for a single call only.

MyAvatar

System Essentials

Windows 10

Processor: Intel (R) Core (TM) "i5" or "i7" CPU

Installed RAM: 8.0 GB+

How to Check These Settings

  1. Select the Start button and then select Settings.
  2. In Settings, select System> About.

Network Considerations

You will utilizing either a MiFi connection (if available) or your home, personal internet connection. MyAvatar performance will be dependent on your network bandwidth and usage.

Step I: Install Java

(Personal Machines Only)

Step 2: Open Link

(County & Personal Machines Only)

MyAvatar on a Personal Machine

When Using MyAvatar on a personal machine, reporting will be unavailable. When you attempt to run any report or submit documentation that usually brings up a print-format version, you will instead see the following message. Any information submitted will be saved, and you can click "OK" to proceed with your work.