For Help Dial: (442)-265-1525
Or Call: 1-800-817-5292
For Help Dial:
(442)-265-1525
Or Call:
1-800-817-5292
For Urgent Behavioral Health Support Call:
1-800-817-5292 Available 24/7
Suicide & Crisis Hotline Dial 988
Imperial Valley Reverse 911
For Urgent Behavioral Health Support Call:
1-800-817-5292 Available 24/7
Suicide & Crisis Hotline
Dial 988
Imperial Valley Reverse 911
Compliance
Accessibility Options:
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Compliance is the responsibility of all of us.
Compliance is everyone’s responsibility at ICBHS. We prioritize maintaining positive and supportive environments, guided by our core values. The Compliance Unit plays a crucial role in upholding these values by ensuring everyone follows to department policies, procedures, and the highest ethical standards outlined in our Code of Conduct.
The Compliance Unit is essential for our organization’s integrity. Here’s why:
Risk Analysis: The unit carefully assesses departmental risks, conducting regular audits and investigations related to compliance.
Training and Education: We believe in empowerment through knowledge. The Compliance Unit organizes training programs to boost awareness of ethical practices mandated by laws, regulations, and guidelines.
Issue Resolution: If compliance issues surface, the unit is committed to thorough investigation and resolution, fostering a culture of integrity aligned with our mission.
Promoting Transparency and Trust
Compliance is the foundation of reliable and transparent services to our valued members. It builds trust with providers and partners. Every member of our workforce is expected to actively prevent, detect, and deter fraud, waste, and abuse. This includes reporting any workplace conduct non-compliance or suspected fraud, waste, and abuse, including false claims. Your vigilance is crucial, and you can report anonymously.
How You Can Help
You too can contribute to maintaining our high standards. If you suspect or witness any violation, including false claims related to ICBHS’s services and operations, your report can make a difference. Reports can be made anonymously.
You May Report the Following:
- Conflict of Interest
- Code of Conduct Violations
- Financial Reporting
- Documentation, Coding, and Billing
- Fraud, Waste, and Abuse
- Falsifying of Reports or Records
- Retaliation or Any Other Compliance Issue
Complete the Compliance Concern Form and submit to the Compliance Officer.
HIPAA Privacy
What is HIPAA?
Congress in 1996. The HIPAA Privacy Rule protects the privacy of your health information.
HIPAA establishes who can examine and receive your health information and gives you specific rights over that information. As a healthcare provider, Imperial County Behavioral Health Services (ICBHS) is required to implement and follow HIPAA in order to appropriately protect your Protected Health Information, or PHI.
Your Rights
You have the following privacy rights under HIPAA:
Access each form by clicking on any of the links listed below.
Notice of Privacy Practices
All individuals have the right to receive a Notice of Privacy Practices (NOPP)
Notice of Privacy Practices Information
Brochures: English Spanish Posters: English Spanish
Privacy Breaches and Identify Theft
The ICBHS Compliance Unit is responsible for addressing privacy concerns, privacy complaints, and reports of potential privacy breaches. If you believe your privacy has been breached or you have a question about your PHI, please give us a call at (442) 265-1525. You may also reach out to Federal agencies who provide oversight.
If you are concerned about your PHI, you may want to take some proactive steps to help ensure your information is safe. The State of California provides extensive resources related to what you can do if you believe you are the victim of identity theft.
File a Complaint
The HIPAA Privacy Rule allows you to make a complaint regarding a violation of your privacy rights by a covered entity. If you believe that a person, agency, or program covered under HIPAA violated your or someone else’s health information privacy rights, or committed another violation of the Privacy Rule, you may file a complaint by submitting the form below. Anyone may file a complaint. Members of the workforce may use this form to report violations of HIPAA by others in the workforce. The Complaint Filing Form & Fact Sheet are also available in Microsoft Word and Adobe PDF format(see form under Your Rights section).
How to Contact the ICBHS Privacy Officer:
You may also report suspected Medi-Cal fraud, waste, and abuse to:
DHCS Medi-Cal Fraud
(800)822-6222
fraud@dhcs.ca.gov
Supporting Documents:
- Compliance Program
- Compliance Auditing and Monitoring Activities Policy 01-284
- Provider Performance Monitoring Policy 16-31
- Compliance Officer Policy 01-106
- Compliance Program Policy 01-111
- Compliance- Answering Compliance Hotline Calls Policy 01-110
- Compliance Post Office Box Policy 01-107
- Compliance Training and Education Policy 01-101
- Compliance Enforcement Policy 01-104
- Compliance Non-Retaliation Policy 01-117
- Fraud, Waste, and Abuse Policy 01-145
- Complaints- Violations of HIPAA Policy 01-70[/responsivevoice]
Contact Us
For inquiries, please call
442-265-1525 or
1-800-817-5292
Emergency Services
IC Behavioral Health Crisis
1-800-817-5292
Center For Family Solutions
(760) 353-8530
Child Protective Services
(760) 337-7500
SURE 24-Hour Helpline
(760) 352-7873
Rape Crisis Center
(760) 352-7273
National Suicide
Prevention Lifeline
1 (800) 273-8255
Imperial County Behavioral Health Services provides equal care to all individuals seeking and receiving services, regardless of: Age, Race, Ethnicity, Physical Ability/Attributes, Religion, Sexual Orientation, Gender Identity or Gender Expression.
El Departamento de Salud Mental del Condado de Imperial proporciona el mismo cuidado a todos los individuos que buscan y reciben servicios, sin tener en cuenta: Edad, Raza, Grupo Étnico, Capacidad Física, Atributos Físicos, Religión, Orientación Sexual, Identidad de Género o Expresión de Género.
Officina Administrativa de Imperial County Behavioral Health Services
202 N. 8th Street, El Centro, CA 92243
(442) 265-1525 or 1-800-817-5292
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