For Help Dial: (442)-265-1525
Or Call: 1-800-817-5292

For Help Dial:
(442)-265-1525
Or Call:
1-800-817-5292

For Urgent Behavioral Health Support Call:

1-800-817-5292 Available 24/7
Suicide & Crisis Hotline Dial 988
Imperial Valley Reverse 911

For Urgent Behavioral Health Support Call:

1-800-817-5292 Available 24/7
Suicide & Crisis Hotline
Dial 988
Imperial Valley Reverse 911

HIPAA Privacy

What is HIPAA?
Congress in 1996. The HIPAA Privacy Rule protects the privacy of your health information.

HIPAA establishes who can examine and receive your health information and gives you specific rights over that information. As a healthcare provider, Imperial County Behavioral Health Services (ICBHS) is required to implement and follow HIPAA in order to appropriately protect your Protected Health Information, or PHI.

Your Rights
You have the following privacy rights under HIPAA: 

Access each form by clicking on any of the links listed below.

1. Right to receive a copy of the Notice of Privacy Practices  
2. Right to inspect and copy their PHI.  English   Spanish
3. Right to request an amendment of their PHI.   English   Spanish
4. Right to request a restriction on the uses and disclosures of PHI. English   Spanish
5. Right to request confidential communication. English  Spanish
6. Right to an accounting of disclosure of PHI. English   Spanish
7. Right to file a complaint.  English   Spanish

Notice of Privacy Practices
All individuals have the right to receive a Notice of Privacy Practices (NOPP)

The NOPP summarizes how ICBHS uses and discloses PHI.
It describes the individual’s rights with respect to PHI
It describes the legal obligations of ICBHS to protect privacy, provide a notice of privacy practices, and abide by the terms of the current privacy notice

✓ It provides information on how to file a complaint with the ICBHS Privacy Officer or the Secretary of the US Department of Health and Human Services

Notice of Privacy Practices Information
Brochures: English   Spanish             Posters: English   Spanish

Privacy Breaches and Identify Theft
The ICBHS Compliance Unit is responsible for addressing privacy concerns, privacy complaints, and reports of potential privacy breaches. If you believe your privacy has been breached or you have a question about your PHI, please give us a call at (442) 265-1525. You may also reach out to Federal agencies who provide oversight.

If you are concerned about your PHI, you may want to take some proactive steps to help ensure your information is safe. The State of California provides extensive resources related to what you can do if you believe you are the victim of identity theft.

File a Complaint
The HIPAA Privacy Rule allows you to make a complaint regarding a violation of your privacy rights by a covered entity. If you believe that a person, agency, or program covered under HIPAA violated your or someone else’s health information privacy rights, or committed another violation of the Privacy Rule, you may file a complaint by submitting the form below. Anyone may file a complaint. Members of the workforce may use this form to report violations of HIPAA by others in the workforce. The Complaint Filing Form & Fact Sheet are also available in Microsoft Word and Adobe PDF format(see form under Your Rights section).

Contact Us

For inquiries, please call
442-265-1525 or
1-800-817-5292

Emergency Services

IC Behavioral Health Crisis
1-800-817-5292

Center For Family Solutions
(760) 353-8530

Child Protective Services
(760) 337-7500

SURE 24-Hour Helpline
(760) 352-7873

Rape Crisis Center
(760) 352-7273

National Suicide
Prevention Lifeline

1 (800) 273-8255

Copyright © 2024 County of Imperial

​Imperial County Behavioral Health Services provides equal care to all individuals seeking and receiving services, regardless of: Age, Race, Ethnicity, Physical Ability/Attributes, Religion, Sexual Orientation, Gender Identity or Gender Expression.

El Departamento de Salud Mental del Condado de Imperial proporciona el mismo cuidado a todos los individuos que buscan y reciben servicios, sin tener en cuenta: Edad, Raza, Grupo Étnico, Capacidad Física, Atributos Físicos, Religión, Orientación Sexual, Identidad de Género o Expresión de Género.

Officina Administrativa de Imperial County Behavioral Health Services

202 N. 8th Street, El Centro, CA 92243
(442) 265-1525 or 1-800-817-5292

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